2019 - How to manage problem employees with Glenn Shepard

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Name: 2019 - How to manage problem employees with Glenn Shepard
Date: June 7, 2019
Time: 8:30 AM - 3:00 PM CDT
Registration: Register Now
Event Description:
Problem Employees:
If You Can't Live WITH Them and You Can't Live WITHOUT Them You'd Better Find Out How to Fix Them

Lets start out by taking a closer look at the problem and four key facts about managing people in today's workplace.

1. Every manager ? even the most successful -- is confronted by difficult people from time to time. What makes the successful ones successful is their ability to deal with toxic behavior and turn trash into treasure.

2. As often as not the annoying and disruptive person who's driving everyone nuts is also darn good at his or her job ? so simply getting rid of them probably isn't the answer.

3. Even if your heart fairly aches with desire to fire a toxic employee you may not be able to tolerate the threat of legal hassles or the time it takes for his or her replacement to go through the learning curve and get up to speed on the position.

4. At the same time, you KNOW that if you don't do something, your problem employee is going to spread his or her poison, damage morale and make your life a misery. A single rotten apple really CAN spoil the whole barrel.

Have you had it with employees who spread malicious gossip, cry at the slightest criticism, constantly backstab and always blame others for their shortcomings?

Are you sick of being challenged, of having to mediate between employees who have it in for each other, of trying to come up with ways to get people to report on time and actually DO the work they're assigned?

Then you need to know that help is on the way ? in the form of a short, intensive and (amazingly enough) enjoyable seminar that reveals all the powerful strategies and tactics you need to defuse tension, derail problem behavior and defang even the most malicious employee. So you can manage those difficult people effectively, bring them solidly in to the team, get them producing and make yourself a hero.

Skills like the ones I teach in my seminar, including:
The one strategy you MUST know to fix bad attitudes. Use this ?attitude adjustment? tool and watch problem employees turn into stars.

How to keep employees from questioning you with just fiveperfectly polite but almost magically powerful words. Two simple things that actually motivate people more than money. A plus under any circumstances but a HUGE blessing if your company or organization is on a tight budget.

A quick and easy action you can take to end gossip (and no, it doesn't involve a muzzle.)

How to fire without fear ? because you know what you're doing is totally and completely legal. I admit it, even my strategies can't fix every situation. There ARE times when you need to fire someone before he or she sets you up for a lawsuit ? or worse.

How to recognize the line between helping employees and enabling them -- and keep from crossing it. If kindness comes naturally to you, you need this information NOW.

That's just a small sample of the things we'll talk about. You'll also learn how to deal with tattletales, whiners, office hypochondriacs (and others who think having a hangover or tickets to the game
entitles them to sick leave), folks who throw temper tantrums, bosses who don't back you up and lots more.

Presented by Glenn Shepard. 

After earning a degree in management from Georgia Tech in Atlanta in 1985, Glenn took a job with Cincinnati based Cintas Corporation because of their highly regarded management training program. 

In 1988, he purchased a small spinoff of Nashville based Data Marketing Network. In 1989, he expanded operations into Memphis, brought in a venture capitalist, and then expanded into Birmingham, Cincinnati, Knoxville, Indianapolis and Chattanooga.   

He continued running his business by day while honing his speaking skills at night. He held his first seminar at the Nashville Convention Center in 1991, and in 1992 the University of Toledo became the first university to host his seminar. By 1995, he had become so in demand on the speaking circuit that it took five employees to keep him on the road.

After self-publishing his first three books, in 2005 he was signed by John Wiley & Sons in New York City. 
His webinars have been hosted by Thompson Interactive in Washington, D.C., The Institute of Management and Administration in New York, Business 21 Publications in Philadelphia, The Alexander Hamilton Institute in New Jersey, and Dartnell Corporation/Audio Solutions in Research Triangle, NC.

His seminars have been hosted by nearly 400 colleges and chambers of commerce, and are now the #1 rated management and front-line supervisory training in America.

 
 
Location:
Marriott Hotel and Conference Center
Date/Time Information:
Friday, June 7th from 8:30-3pm with an hour break for lunch on your own. 
Fees/Admission:
$197 per Chamber Member. When 3 more enroll, the 4th attends for free.

$247 for Non-Chamber Members.
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